Customer Service Department

Payment Information

Payment plans by Opn Payments

Payment methods

  • Payment via Credit / Debit Card
  • Payment is accepted via Visa, MasterCard, and JCB credit or debit cards
  • Pay in installments at 0% interest (Installment) for up to 6 months.
  • Enjoy 0% installment plans for 3–6 months on selected products with participating banks' credit cards.
  • Mobile Banking
  • Payment can be made via Mobile Banking using your bank’s mobile app on your smartphone.
  • PromptPay
  • Payment available through QR Code scanning with your banking app.

    Installment Payment Terms and Conditions

    Installment payment options are available for purchases exceeding 10,000 THB, with 3–6 month plans through participating banks' credit cards, as listed below.

    • Bangkok Bank
    • Kasikorn Bank
    • Krungsri Bank
    • Krungsri First Choice Credit Card
    • KTC Credit Card

    Banks providing services

    Installment payment service period

    4, 6 months

    3, 4, 6 months

    3, 4, 6 months

    3, 4, 6 months

    3, 4, 5, 6 months

    FAQs

    For any product usage issues, please contact LIV through the following methods:

    1. Facebook: Liv Desk โต๊ะปรับระดับไฟฟ้า Ergonomic ( or Click https://www.facebook.com/livdeskth )
    2. Line: @livth ( or Click https://lin.ee/EzlNn3y )
    3. Hotline: 092-2875355 / 064-9969146 (Business hours Monday -Friday from 10.00 - 18.00 hrs.)

    For an initial damage assessment under our warranty terms, please refer to the product claim process details at: Returns claims

    The company will inspect the product and assess whether the damage falls under the warranty terms. If it is determined to be covered, the company reserves the sole right to decide whether to repair the defective product or replace it with the same or an equivalent product. All repairs, replacement parts, labor costs, and technician travel expenses will be covered by the company under the warranty conditions. However, the company will not be responsible for any additional or special costs incurred in connection with the repair of the defective product, nor for any repairs made without the company's prior approval. Any defective parts removed during the repair process will become the property of the company. In the event that the defective product is no longer available, the company will replace it with a suitable alternative at its sole discretion.

    Product registration helps LIV access your order information quickly for warranty claims and verification.