{"id":17458,"date":"2023-10-31T17:52:28","date_gmt":"2023-10-31T10:52:28","guid":{"rendered":"https:\/\/livdesk.com\/?page_id=17458"},"modified":"2025-03-07T15:25:25","modified_gmt":"2025-03-07T08:25:25","slug":"returns-claims","status":"publish","type":"page","link":"https:\/\/livdesk.com\/en\/customer-service\/returns-claims\/","title":{"rendered":"Returns Claims"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"17458\" class=\"elementor elementor-17458\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-c3f8f03 wd-section-stretch elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3f8f03\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4634ccf\" data-id=\"4634ccf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9941cfb elementor-widget__width-auto elementor-widget-mobile__width-inherit wd-el-breadcrumbs text-left elementor-widget elementor-widget-wd_wc_breadcrumb\" data-id=\"9941cfb\" data-element_type=\"widget\" data-widget_type=\"wd_wc_breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"wd-breadcrumbs woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">\t\t\t\t<span class=\"wd-last\">\n\t\t\t\t\tHome\t\t\t\t<\/span>\n\t\t\t<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-5036c0b wd-section-stretch elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5036c0b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-186c036\" data-id=\"186c036\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-320ea61 elementor-cta--skin-cover elementor-cta--valign-bottom elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"320ea61\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/mlvrv2qgedqb.i.optimole.com\/cb:xWmv.59b11\/w:1344\/h:1920\/q:mauto\/f:best\/https:\/\/livdesk.com\/wp-content\/uploads\/2023\/10\/M10-23D-scene-01.jpg);\" role=\"img\" aria-label=\"M10-23D-scene 01\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tCustomer Service Department\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tReturns claims\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-lg\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfyRckGatZdM81QR4nqBt-CaD06mKt6V0mnJpoC9FhVa8HLrQ\/viewform?pli=1\">\n\t\t\t\t\t\tRegister for product warranty\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b39bb9 elementor-widget elementor-widget-heading\" data-id=\"7b39bb9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key Information : The warranty is effective from the date of purchase from LIV. Please present the original receipt as proof of purchase.\nProducts eligible for warranty coverage must be in proper condition, with the original packaging and all accessories intact.\nWarranty claims will not be accepted for products that show signs of missing parts, physical impact, water damage, or misuse, in accordance with the specified warranty terms and conditions.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-82bccf5 wd-section-stretch elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"82bccf5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2874c45\" data-id=\"2874c45\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99312a5 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"99312a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The process of claiming product<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee6874 elementor-widget elementor-widget-image-box\" data-id=\"6ee6874\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Every product has insurance. <\/h3><p class=\"elementor-image-box-description\">In the event of a product issue within 7 days of receiving your item, LIV will process a free claim. Please contact our customer service team and report the cause or issue according to the product warranty terms and the company\u2019s specified conditions.*<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e32f11c elementor-widget elementor-widget-image-box\" data-id=\"e32f11c\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Product insurance only<\/h3><p class=\"elementor-image-box-description\">Each product will have Scope of time And different guarantees. Customers can check the insurance of each product at <a href=\"https:\/\/livdesk.com\/en\/customer-service\/warranty\/\">Warranty<\/a> <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-434fb5a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"434fb5a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-14e2a6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14e2a6c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-66813d5\" data-id=\"66813d5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e2ea14d elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"e2ea14d\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-map-marked-alt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLIVCOMMERCE CO., LTD.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t172-174, Na Mueang Road, Nai Mueang Subdistrict, Mueang District, Khon Kaen Province 40000 <b>Phone number 092-287-5355<\/b>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-97cd69c\" data-id=\"97cd69c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e2681c elementor-widget elementor-widget-image-box\" data-id=\"9e2681c\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">1. If the product is found to be defective.<\/h3><p class=\"elementor-image-box-description\"><b>Take clear photos and videos (including audio) of the issue.<\/b> and submit the required information to our representatives via the following contact methods: <a href=\"\/en\/www.facebook.com\/livdeskth\/\">www.facebook.com\/livdeskth<\/a> \u2013 Line: @livth (Or Click <a href=\"\/en\/lin.ee\/EzlNn3y\/\">lin.ee\/EzlNn3y<\/a>  ) <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bd7815 elementor-widget elementor-widget-image-box\" data-id=\"9bd7815\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">2. Explain the problem of the product.<\/h3><p class=\"elementor-image-box-description\">Please describe the problem thoroughly and include your name, address, and phone number for arranging the return shipment to the company.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4440a9 elementor-widget elementor-widget-image-box\" data-id=\"f4440a9\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">3. Once you have received confirmation from our staff.<\/h3><p class=\"elementor-image-box-description\">Once the product claim has been confirmed by our staff, please securely pack the product in suitable packaging to protect it from damage during transit.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-246a51a elementor-widget elementor-widget-image-box\" data-id=\"246a51a\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">4. Send the product for claim through the courier.<\/h3><p class=\"elementor-image-box-description\"><b>Please provide your full name, address, and phone number, and describe the product issue or defect in detail (this information is crucial)<\/b> Include the information inside the box or securely attach it to the outside.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce9d166 elementor-widget elementor-widget-image-box\" data-id=\"ce9d166\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">5. Customers proceed to deliver products back to the company. <\/h3><p class=\"elementor-image-box-description\">Please return the product to the specified address.\n<b>LIV Commerce Co., Ltd. 172-174, Na Mueang Road, Nai Mueang Subdistrict, Mueang District, Khon Kaen Province 40000 Tel. 0922875355 \/0649969146\n<\/b>The cost of shipping will be fully covered by LIV.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94be8e7 elementor-widget elementor-widget-image-box\" data-id=\"94be8e7\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">6. Damage Inspection<\/h3><p class=\"elementor-image-box-description\">The company will complete the damage assessment within 3\u20137 business days from the date the product is received, excluding weekends and public holidays.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fa7f36 elementor-widget elementor-widget-image-box\" data-id=\"7fa7f36\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">7. Send back products<\/h3><p class=\"elementor-image-box-description\">After confirming the issue and verifying the defect or damage, the company will arrange to return the product to you as quickly as possible. Delivery will be completed within 3\u20137 business days without any additional shipping charges (excluding weekends and public holidays).<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9ab508 elementor-widget elementor-widget-image-box\" data-id=\"e9ab508\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">8. Notify the parcel number<\/h3><p class=\"elementor-image-box-description\">Our representative will inform you of the new tracking number via the contact method you provided.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-905ea5f wd-section-stretch elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"905ea5f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1070767\" data-id=\"1070767\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fdc53e2 elementor-widget elementor-widget-heading\" data-id=\"fdc53e2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b0c6e8 elementor-widget elementor-widget-toggle\" data-id=\"2b0c6e8\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4511\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to proceed if the product is defective?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4511\"><p>For any product usage issues, please contact LIV through the following methods:<\/p><ol><li>Facebook: Liv Desk \u0e42\u0e15\u0e4a\u0e30\u0e1b\u0e23\u0e31\u0e1a\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e44\u0e1f\u0e1f\u0e49\u0e32 Ergonomic ( or Click <a href=\"https:\/\/www.facebook.com\/livdeskth\">https:\/\/www.facebook.com\/livdeskth<\/a> )<\/li><li>Line: @livth ( or Click <a href=\"https:\/\/lin.ee\/EzlNn3y\">https:\/\/lin.ee\/EzlNn3y<\/a> )<\/li><li>Hotline: <a href=\"http:\/\/092-2875355\">092-2875355<\/a> \/ <a href=\"http:\/\/064-9969146\">064-9969146<\/a> (Business hours Monday -Friday from 10.00 - 18.00 hrs.)<\/li><\/ol><p>For an initial damage assessment under our warranty terms, please refer to the product claim process details at: <a href=\"https:\/\/livdesk.com\/en\/customer-service\/returns-claims\/\">Returns claims<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4512\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4512\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">In the event that the products that the customer receives has problems How will the Leaf brand solve the problem?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4512\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4512\"><p>The company will inspect the product and assess whether the damage falls under the warranty terms. If it is determined to be covered, the company reserves the sole right to decide whether to repair the defective product or replace it with the same or an equivalent product. All repairs, replacement parts, labor costs, and technician travel expenses will be covered by the company under the warranty conditions.\nHowever, the company will not be responsible for any additional or special costs incurred in connection with the repair of the defective product, nor for any repairs made without the company's prior approval. Any defective parts removed during the repair process will become the property of the company.\nIn the event that the defective product is no longer available, the company will replace it with a suitable alternative at its sole discretion.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4513\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4513\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why do I need to register my product for warranty?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4513\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4513\"><p>Product registration helps LIV access your order information quickly for warranty claims and verification.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\\u0e40\\u0e21\\u0e37\\u0e48\\u0e2d\\u0e1e\\u0e1a\\u0e2a\\u0e34\\u0e19\\u0e04\\u0e49\\u0e32\\u0e21\\u0e35\\u0e1b\\u0e31\\u0e0d\\u0e2b\\u0e32 \\u0e15\\u0e49\\u0e2d\\u0e07\\u0e17\\u0e33\\u0e2d\\u0e22\\u0e48\\u0e32\\u0e07\\u0e44\\u0e23?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>\\u0e40\\u0e21\\u0e37\\u0e48\\u0e2d\\u0e25\\u0e39\\u0e01\\u0e04\\u0e49\\u0e32\\u0e1e\\u0e1a\\u0e1b\\u0e31\\u0e0d\\u0e2b\\u0e32\\u0e40\\u0e19\\u0e37\\u0e48\\u0e2d\\u0e07\\u0e08\\u0e32\\u0e01\\u0e01\\u0e32\\u0e23\\u0e43\\u0e0a\\u0e49\\u0e07\\u0e32\\u0e19\\u0e2a\\u0e34\\u0e19\\u0e04\\u0e49\\u0e32 \\u0e43\\u0e2b\\u0e49\\u0e25\\u0e39\\u0e01\\u0e04\\u0e49\\u0e32\\u0e15\\u0e34\\u0e14\\u0e15\\u0e48\\u0e2d LIV \\u0e1c\\u0e48\\u0e32\\u0e19\\u0e0a\\u0e48\\u0e2d\\u0e07\\u0e17\\u0e32\\u0e07 \\u0e14\\u0e31\\u0e07\\u0e19\\u0e35\\u0e49<\\\/p><ol><li>Facebook: Liv Desk \\u0e42\\u0e15\\u0e4a\\u0e30\\u0e1b\\u0e23\\u0e31\\u0e1a\\u0e23\\u0e30\\u0e14\\u0e31\\u0e1a\\u0e44\\u0e1f\\u0e1f\\u0e49\\u0e32 Ergonomic ( \\u0e2b\\u0e23\\u0e37\\u0e2d\\u0e04\\u0e25\\u0e34\\u0e01 <a href=\\\"https:\\\/\\\/www.facebook.com\\\/livdeskth\\\">https:\\\/\\\/www.facebook.com\\\/livdeskth<\\\/a> )<\\\/li><li>Line: @livth ( \\u0e2b\\u0e23\\u0e37\\u0e2d\\u0e04\\u0e25\\u0e34\\u0e01 <a href=\\\"https:\\\/\\\/lin.ee\\\/EzlNn3y\\\">https:\\\/\\\/lin.ee\\\/EzlNn3y<\\\/a> )<\\\/li><li>Hotline: <a href=\\\"http:\\\/\\\/092-2875355\\\">092-2875355<\\\/a> \\\/ <a href=\\\"http:\\\/\\\/064-9969146\\\">064-9969146<\\\/a> ( \\u0e40\\u0e27\\u0e25\\u0e32\\u0e17\\u0e33\\u0e01\\u0e32\\u0e23 \\u0e08\\u0e31\\u0e19\\u0e17\\u0e23\\u0e4c &#8211; \\u0e28\\u0e38\\u0e01\\u0e23\\u0e4c \\u0e40\\u0e27\\u0e25\\u0e32 10.00 &#8211; 18.00 \\u0e19. )<\\\/li><\\\/ol><p>\\u0e40\\u0e1e\\u0e37\\u0e48\\u0e2d\\u0e1b\\u0e23\\u0e30\\u0e40\\u0e21\\u0e34\\u0e19\\u0e04\\u0e27\\u0e32\\u0e21\\u0e40\\u0e2a\\u0e35\\u0e22\\u0e2b\\u0e32\\u0e22\\u0e02\\u0e2d\\u0e07\\u0e2a\\u0e34\\u0e19\\u0e04\\u0e49\\u0e32\\u0e15\\u0e32\\u0e21\\u0e40\\u0e07\\u0e37\\u0e48\\u0e2d\\u0e19\\u0e44\\u0e02\\u0e01\\u0e32\\u0e23\\u0e23\\u0e31\\u0e1a\\u0e1b\\u0e23\\u0e30\\u0e01\\u0e31\\u0e19\\u0e40\\u0e1a\\u0e37\\u0e49\\u0e2d\\u0e07\\u0e15\\u0e49\\u0e19 \\u0e25\\u0e39\\u0e01\\u0e04\\u0e49\\u0e32\\u0e2a\\u0e32\\u0e21\\u0e32\\u0e23\\u0e16\\u0e2d\\u0e48\\u0e32\\u0e19\\u0e23\\u0e32\\u0e22\\u0e25\\u0e30\\u0e40\\u0e2d\\u0e35\\u0e22\\u0e14 \\u0e27\\u0e34\\u0e18\\u0e35\\u0e01\\u0e32\\u0e23\\u0e40\\u0e04\\u0e25\\u0e21\\u0e2a\\u0e34\\u0e19\\u0e04\\u0e49\\u0e32 \\u0e44\\u0e14\\u0e49\\u0e17\\u0e35\\u0e48 <a href=\\\"https:\\\/\\\/livdesk.com\\\/customer-service\\\/returns-claims\\\/\\\">\\u0e27\\u0e34\\u0e18\\u0e35\\u0e01\\u0e32\\u0e23\\u0e40\\u0e04\\u0e25\\u0e21\\u0e2a\\u0e34\\u0e19\\u0e04\\u0e49\\u0e32<\\\/a><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"\\u0e43\\u0e19\\u0e01\\u0e23\\u0e13\\u0e35\\u0e17\\u0e35\\u0e48\\u0e2a\\u0e34\\u0e19\\u0e04\\u0e49\\u0e32\\u0e17\\u0e35\\u0e48\\u0e25\\u0e39\\u0e01\\u0e04\\u0e49\\u0e32\\u0e44\\u0e14\\u0e49\\u0e23\\u0e31\\u0e1a\\u0e21\\u0e35\\u0e1b\\u0e31\\u0e0d\\u0e2b\\u0e32\\u0e02\\u0e31\\u0e14\\u0e02\\u0e49\\u0e2d\\u0e07 \\u0e17\\u0e32\\u0e07\\u0e41\\u0e1a\\u0e23\\u0e19\\u0e14\\u0e4c\\u0e25\\u0e35\\u0e1f\\u0e08\\u0e30\\u0e41\\u0e01\\u0e49\\u0e1b\\u0e31\\u0e0d\\u0e2b\\u0e32\\u0e2d\\u0e22\\u0e48\\u0e32\\u0e07\\u0e44\\u0e23\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>\\u0e1a\\u0e23\\u0e34\\u0e29\\u0e31\\u0e17\\u0e08\\u0e30\\u0e15\\u0e23\\u0e27\\u0e08\\u0e2a\\u0e2d\\u0e1a\\u0e2a\\u0e34\\u0e19\\u0e04\\u0e49\\u0e32 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content=\"Returns Claims - LIV Official: Redefining Your Workspace with LIV\u00ae (\u0e25\u0e35\u0e1f)\" \/>\n<meta property=\"og:description\" content=\"Home \u0e41\u0e1c\u0e19\u0e01\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e27\u0e34\u0e18\u0e35\u0e01\u0e32\u0e23\u0e40\u0e04\u0e25\u0e21\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32 \u0e25\u0e07\u0e17\u0e30\u0e40\u0e1a\u0e35\u0e22\u0e19\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32 \u0e02\u0e49\u0e2d\u0e04\u0e27\u0e23\u0e23\u0e39\u0e49 : \u0e01\u0e32\u0e23\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e21\u0e35\u0e1c\u0e25\u0e15\u0e31\u0e49\u0e07\u0e41\u0e15\u0e48\u0e27\u0e31\u0e19\u0e17\u0e35\u0e48\u0e0b\u0e37\u0e49\u0e2d\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e08\u0e32\u0e01 LIV 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